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Built by PlatOps Security · Gaithersburg, Maryland · since 2014

We are a managed service provider that got tired of the tooling.

We ran email authentication for our own clients, and the platforms we paid for priced hosted MTA-STS like a luxury, buried the data in XML, and billed by email volume for a job that scales with domains. We built the thing we wanted to buy. That origin explains most of what is good about this product, and all of what is missing.

2014
PlatOps Security founded
2024
DDMARC launched
3 regions
US · EU · Tokyo
Gaithersburg
Maryland, USA
01 — Where this came from

A product with a service business behind it.

Each step below carries what it means for you — including the ones where the answer is “not much”.

2014

PlatOps Security opens in Bethesda

A managed service provider, not a product company. Email authentication was one line item among many — something we configured for clients because it was on the checklist, not because we found it interesting.

What it cost

Ten years of running other people’s mail before we wrote a line of this product. It is why our defaults assume you have other work to do, and it is also why we are late to a category that has been running since 2012.

2014–2023

We paid for the tooling, and resented it

Hosted MTA-STS priced like a luxury when it is a text file on an HTTPS endpoint. Aggregate data buried in XML nobody on the account team could read. Billing by email volume for a job whose real unit is domains.

What it cost

Those three complaints are the whole product thesis, which means we are vulnerable to a fair reply: we built for our own irritations, not from research. Where a competitor solved something we never felt, they are usually still ahead.

Feb 2024

Google and Yahoo made it every client at once

Bulk senders had to authenticate or stop arriving. For an MSP that is not one project, it is the whole book of business in the same quarter, with the same deadline, and no tooling that priced sensibly across it.

What it cost

We built the thing we wanted to buy instead of absorbing the bill. The cost was becoming a software company while still running the service business — which is why the Partner plan is published, not negotiated.

2024

DDMARC launched

Free monitoring, flat per-domain pricing, and hosted MTA-STS and BIMI included from the Growth plan. A residency choice — US or EU on any plan — because our own clients had data-residency answers to give before they could sign anything.

What it cost

Launching in 2024 makes us the newest platform in every comparison we publish. Smaller community, fewer third-party tutorials, and fewer people who have already hit your exact problem than Dmarcian has after twelve years.

Now

Still an MSP, which shows in both directions

The service business is still running, so the product gets used against real client estates before it ships. It also means we are a smaller company than most of the names we compare ourselves to.

What it cost

You get a roadmap driven by mail that broke, not by a competitive matrix. You also get a vendor who will say when a requirement rules us out, because we would rather lose the deal than the argument.

The part that matters

We still run email authentication for real clients as a service business, which means the people building this product also do the unglamorous work of chasing a marketing team for DKIM access. Every design decision in the platform — flat per-domain pricing, hosted MTA-STS on ordinary plans, the sender inventory as the first thing you see — comes from that side of the desk, not from a roadmap workshop.

02 — How to judge us

Every company claims these. Ours are links.

A values list is worth nothing — anyone can write “we care about our customers” and mean nothing by it. So each principle below points at a specific page on this site where we have already paid the cost of holding it. If a link does not back up its claim, the claim is wrong and we would like to know.

03 — What we are not

Five things a bigger vendor would not admit.

If any of these is disqualifying for you, better to find out on this page than three months into a contract. None of them is a temporary embarrassment we are hoping you miss — they are the current, accurate shape of the company.

We have also deliberately left the team photos and founder-story section off this page. We are a small distributed team and a grid of stock-lit headshots would tell you nothing useful about whether the product works. Ask to speak to whoever would handle your account and we will put you in front of them.

Not SOC 2 certified as a product
The infrastructure is; the application’s own certification is in progress with no promised date. For a formal enterprise vendor review, treat that as a gap.
Not a large company
A small distributed team in one timezone band. Free-plan email support takes two to three days, which is stated on our contact page, not hidden behind a promise of twenty-four hours.
Not the established name
Two years old against competitors founded in 2012. Fewer third-party tutorials, a smaller community, and no long reference list. If your prospect needs one, that is a real gap. Ask and we will tell you whether a reference customer is available yet, and put you in front of the engineer who would run your account either way.
Not integrated with your PSA yet
REST API and webhooks ship today; native ConnectWise, Autotask, Kaseya, NinjaOne and HaloPSA modules are on the roadmap and not shipped. No dates promised.
Not a full email-security suite
We do authentication, transport and brand indicators. We are not a gateway, we do not filter your inbound mail, and we will not pretend a DMARC platform replaces one.
04 — The corporate facts

Who you are contracting with.

DDMARC is a product of PlatOps Security, LLC — not a separate legal entity. That is the name that appears on your invoice, your DPA and any agreement you sign, so it is worth stating here instead of leaving procurement to discover it.

Legal entityPlatOps Security, LLC — DDMARC is a product, not a separate company
Founded2014 (PlatOps Security) · 2024 (DDMARC product launch)
Office18310 Montgomery Village Ave, Ste 300-1202, Gaithersburg, MD 20879
Data regionsUS or EU at account level; Tokyo, HIPAA-eligible (US) and AWS GovCloud (US) on request
InfrastructureAWS multi-AZ, operated by PlatOps Security
PaymentsStripe. Card numbers never reach our systems.
Uptime commitment99.99%, an Enterprise agreement term; public measurement in preparation
Contacthello@ddmarc.com — a human, usually same working day
The one thing we optimize for

Domains that reach enforcement.

Not signups, not seats, not dashboard sessions. A domain sitting at p=none forever is a customer we have failed, even though it pays the same as one at p=reject.

Onboarding leads with your sender inventory, because that is what makes enforcement possible
The rollout automation pauses itself instead of pushing a domain to reject before it is ready
We publish setup guides for registrars we do not integrate with, because access is the real blocker
The free Monitor plan is permanent, not a trial, so a small domain can reach enforcement without paying us

Do not take any of this on trust.

2 domains free, no card, and nothing about your mail changes on day one. A month of using the product will tell you more about whether we are any good than an About page ever could.

Same working day, from someone who works on the product · Gaithersburg, Maryland