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One inbox · hello@ddmarc.com · read by the people who build it

Talk to someone who works on the product.

Sales, Enterprise agreements, specialist services, migrations and MSP partnerships get a same-working-day technical reply from a person, not a qualifier. Pick the reason below and the form asks only what we need to answer properly. Support, security reviews, billing and DMARC questions are faster on the pages the router points to.

Sales · a real conversation
Same working day

A walkthrough on your domains, from someone who built it.

Thirty minutes with an engineer, not a deck. We put your domains on screen and show what the first reports will say. Then we answer the questions a demo is for: rollout across an estate, what procurement will ask, where the product stops. If you would rather see it alone first, the free plan needs no card and covers 2 domains; the demo is still here afterwards.

Good to know

Our published pricing goes all the way up, including partner and Enterprise plans. You do not need a call to find out what it costs — that is on the pricing page, and it will still be the same number after we speak.

How many domains?
What is your role?
By when?

No sales sequence and no drip campaign. One reply from a person who can answer technically.

We use these details to reply to you and for nothing else unless you say otherwise. Privacy policy.

Response times

Response times, including the slow one.

These are the times we hit, not the ones that look best. They are targets we measure ourselves against, not contractual SLAs — if a number here is wrong in practice, tell us, and we will fix the number or the practice.

On the siteAnything on the siteDocs, tools, research and the security page need no reply from us at all.
Same daySales, Enterprise, services, migration, partner and affiliate enquiriesBusiness hours US Eastern. A person who can answer technically, not a qualifier. Services enquiries get a written scope, not a call to arrange a call.
Same daySecurity and disclosuresecurity@ddmarc.com reaches the engineering team directly.
1 business dayIn-app support, paid plansPriority support on Professional and Partner moves this up the queue.
2–3 daysFree-plan email supportThe slow one. Free-plan questions are answered by the same small team, after paying customers. In-app is still faster than email.
Where we are

4701 Sangamore Road, Suite 100N #2000
Bethesda, MD 20816

A registered office, not a walk-in support desk. The team is distributed across one timezone band.

Direct addresses
hello@ddmarc.com
Everything — routed internally
security@ddmarc.com
Disclosure, reaches engineering
privacy@ddmarc.com
GDPR and CCPA requests

Still quicker to just try it.

Two minutes to sign up, no card, and nothing about your mail changes on day one. Most questions people email us are answered by the first report.

No card on the free Monitor plan · first reports usually within 24 hours, sometimes 48